If you are being bullied by Enterprise employees, you can even call the police. on the phone with customer service and they state they have to cancel the reservation and redo it to charge my regular card. Think carefully before taking action. Across the causeway? Oh, and he couldnt rent from Hertz again until he paid. Those of us who rent cars have all had it happen. In California, where Hall lives, theres a four-year statute of limitations on written debt. You can call the do not rent department or the customer care desk. But whats this $452 bill? My word against their local manager, but mine with supporting evidence. It did not state a Highway Fee (they do have toll roads so maybe they don't charge one) but they did say their traffic violation fee was 35.40 euros per fine. October 22, 2022. 7.696774193548383 / 10 250+ ratings. Was all your driving that trip within Germany? How can I get it back? Everyone seems to have settled on a traffic violation, and that is probably it. But banning someone by adding them to the Do Not Rent list over $6 is absurd. A purported Enterprise Rent-A-Car employee in Atlanta denied service to a customer after she allegedly . If you are in the US, most rental cars are restricted to states within the US. This article was published on July 21, 2022, and updated on August 29, 2022. Most rental car companies maintain a do not rent list because maybe the customer damaged the car. Ask our advocacy team to help fix your consumer problem, Executive customer service contact finder (Just Ask Meera). In airports around the world and rental car locations near you, get a great selection and price on rental cars, vans and trucks. Can the Fair Credit Billing Act help settle a car rental dispute? ( mind you I am crutches for life ). during the rental process it allowed to me to use any card to pay(it did not say it had to be a credit card at that prompt) so i used my debit mastercard to pay for it up front. Heres how to avoid some common mistakes. Hertz isnt the only car rental company to do late charges. if the service has not activated in the first 6 hours of your rental, please text 855-954 . The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Ive seen car rental damage bills sent months and sometimes years later, but never more than two years. But a dispute over a prepaid car rental refund sent her account to collections and earned her a spot on the blacklist. Toll bills are not as common as damage charges, and they almost always come soon after the rental ends. To contact us for Lost and Found inquiries in the US, click here. So the location manager
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