Its ticket resale without the hassle. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. -. Ticketek routinely mismanages ticket processing which should be simple. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Would I ever get the tickets! How can we get rid of Ticketmaster, surely we deserve better in Australia? Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. In the next step, it will ask you to confirm your booking. You can get in touch with your friend (or ticket broker if you purchased from a ticket Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. I also purchased ticket insurance. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . Clearly NOT. If not using Ticketek Marketplace please also consider the below. Refunds, Payments and Exchanges. Sam Smith. this, if you are Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. ticketek marketplace fees . Their customer service to follow up and right the problems is poor. In the plus side I didnt have to do anything except nominate price. We've got your back: all you have to worry about is getting to the concert on time. ticket It offers 100% ticket guarantee on all its orders. . If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. It's a great practice to set a temporary password in your Ticketek account before doing I replied and asked for a direct line or email address to speak to management/no reply since. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? They haven't responded to my emails! Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Always quick, always easy. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. 6. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Yes please. I accidentally bought extra concert tickets and wanted to sell them. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. Its capped at a little over the original price. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. If you bought it Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. Create an account to follow your favorite communities and start taking part in conversations. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Accessible Seating In my situation, I sold the tickets but the event got cancelled. Just a thought.) List your ticket in three easy steps. No contact phone number any more for issues. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . worried. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. That's a difference of $596.71!!! Click List a ticket. i hope they fix it soon :,). Jun 17, 2019 contributed by Nicole Bowman. Barcelona vs A-league All Stars single ticket. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Companies can ask for reviews via automatic invitations. Why does Ticketek Marketplace charge fees? I have provided this evidence to Ticketmaster Resale. So I hope it will turn up! :/, The 10 days is actually supposed to be 10 days after the concert date. Tropical Storm Agatha, Then I sold them in minutes on Tixel. Ticketek account. All; . No communication other than an email confirming tickets had been sold on the day I listed them. Angie-P 6 mo. Date of experience: August 27, 2022. Terms state that payment would be processed 10 working days after event. October 1, 2019. price. Ticketek, Eventbrite and many more. (A .pdf).The transaction was finalised. 20 days ago. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. . Sat 1 Apr, 23. Create an account to follow your favorite communities and start taking part in conversations. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. Yes, you can get them online with values ranging from $25 to $250. Thank you. Please respect this by keeping the discussion on topic, and devoid of any political material. details of the event including: name, date, time and venue. as app-only tickets. i spent 2 hours online and still didn't manage to secure tickets. Marketplace My Ticketek Ticket Delivery. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . These cookies are critical to the basic site functionality of Tixel and I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. We use modern, anti-fraud technology and hang on to tickets until payment is received. Search. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. etc. They On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Have consumer affairs gotten back to you? Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. The first payment may be due at the time of purchase. . If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. listing page. Sun 2 Apr, 23. ViralTalky's team of content writers regularly helps write high quality content. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. we hold on to your ticket until payment is received and any fees are clearly outlined. Then, with the help of the seating chart picture, decide on which seat you would like to get. How can we help you? Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Wed 8 Mar, 23. Get your tickets quickly as they are usually available for a limited time only. Visit https://marketplace.ticketek.com.au/ for more information. How Hot Are Takis On The Scoville Scale, How is scalping allowed, who is the ombudsman I can go to for this? I can not believe in this day and age HOW BAD this company is. Maybe you can give it a try now. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. Oakdale Middle School Staff, Sell tickets directly from your Ticketek Account. Version 5.22 B82 R0 Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Not all event tickets will be available to . Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Total Sale. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Not that they are necessarily wrong, but people often don't comment when things go routinely right. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Third-Party Resale Tickets: Everything You Need to Know. You will be able to find discounts of up to 30% on selected shows. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. Send them an inquiry many times and they are not answering! (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. By purchasing a ticket, you agree to be bound by these Terms and Conditions. And it has now been 17 days. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC Still waiting for my refund 6 months. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. to save these credentials. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Ticket limit 10 tickets in one transaction . In other words, it was the same $78 that they charged on the Website. Our Kids in primary school selling tickets for a school play do a better job. 104 Views. . No, we are unable to offer refunds or cancellations. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. Seven tries before I finally got my second choice of seats. I tried calling, emailing before the show, had I had a response we would have made the show. No bad vibes, just money back for any The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. As it got closer to Christmas I started to worry, as they were to be presents. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. Theyre so damn dodgy. I have sent my concerns to the Victorian Ombudsman. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Wow, I hope it doesn't take that long. Always come back with request for more info. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. events. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. has links for each of your tickets purchased. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Easy as. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. as seen in. ago. No record of the sale on the website under my account. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. When you look at the ticket prices, it seems not much costlier than other markets. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Mar. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . aren't going The $41 itself doesn't have any superscript that leads to an explanation. It hasn't gone unnoticed. I applied for a refund in August but have not been contacted. . Inspite of giving all the details, continuous email stating - send it in new format or send more information. Ask a question about Ticketek Australia in Services. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. You answered your own question - they are separate sites, why would the purchases be linked? Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. - 2! I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. This symbol means you're seeing tickets from other fans too. $200 Negotiable. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Tixel is a safe ticket marketplace to trade tickets from Ticketek. A dusty corner on the internet where you can chew the fat about Australia and Australians. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. Absolute scum. This meant that I had to sit & concert was standing room only. But, when you add delivery charges and extra fees, it just gets expensive. . Save my name, email, and website in this browser for the next time I comment. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. Website doesn't work. I emailed them regarding this issue but they still haven't reply back. Absolutely shocking customer service. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. to then often have to go to their desk at the venue to follow up the issues. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. It goes against our guidelines to offer incentives for reviews. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! What this company did is the following; The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Once you have selected your seat, you will be proceeding to add all the required personal details. Dealing with this right now. A subreddit for Melburnians and Melbourne enthusiasts! Report. Tickets from $75. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. on Ticketek, you can sell it on Tixel. Analytical cookies eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. The lounge open 30 minutes prior to the main arena doors on an event day. Postponed and Cancelled Events. tickets you wish to list for sale. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Sold tickets via Marketplace early Sept for an event 3 Oct. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! I tried it today and was able to remove my tickets from listing. for all major ticketing companies, We use cookies to make your experience on Tixel better. protection to both sellers and buyers protecting fans from scammers and time-wasters. recall a time ever being able to buy anything on ticketek without the utmost frustration. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. All Theatres and productions and sporting events should seek alternative partners. Yeah same issue here - unable to remove listing. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. The majority of tickets may exceed face value and . Would definitely use again! Press J to jump to the feed. original it works One Site. The Musical Brisbane tickets via Q Ticketek Terms and Conditions of Sale. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. DO NOT reply like a regular email, you won't get a response. 0. Note that the price is $41. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Here are 8 tips for writing great reviews. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Can almost never pick a specific seat you want, have to take what they give you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Does anyone know what I can do? I am in the exact same situation (sold tickets for the same game). Then I looked on Trustpilot at their reviews and really started to worry! . I don't have any other social media but if I must, I'll try on Twitter too, thanks. Further details in the disclaimer. Thank you so much for taking the time to comment! a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Good on You and Good Luck! Join. Hi, can I ask what section of consumer affairs did you contact? If youve forgotten your account details, never fear we also accept official email and Similar thing happened to me when selling tickets for The Strokes. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Im not waiting for nearly 12 months for my $1000! 2 February 2023. No. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Service Hours: 7 days, 9:00 am to 5:00 pm. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Florence and the Machine. President Biden calls for limits on concert and sporting ticket fees. Appalling service. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Yet they ignore it, still deny payment & request the $100 administration fee. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Flemington Racecourse And Victoria Racing Club. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. We will then issue the buyer with a new ticket that will have a new barcode. Tickets from $652. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. to find the link in order to proceed with this listing. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Just go to the Sell through Ticketek account page and choose "Tickets are in my We'll automatically reissue all tickets to the buyer. I have sold tickets and they are not releasing the money as the show is not until 11/23.
ticketek marketplace fees
ticketek marketplace fees
